Knowledge Base


July
14

IMPORTANT MAILER SOFTWARE SETUP DETAILS

Posted by Super Admin - NA - on July/14/2016
During the setting up of this email account inside Microsoft Office Outlook, you are required to TICKED on “Manually configure Server settings… ” and click NEXT to continue with the rest of the setup wizard. Kindly follows according to the setu Read more >>

July
14

GENERAL EMAIL SETTINGS

Posted by Super Admin - NA - on July/14/2016
Recommended Account Type: POP3
Incoming Mail Server (POP) : pop.norfinoffshore.com
Outgoing Mail Server (SMTP): mail.norfinoffshore.com
User Name (account name) : username@norfinoffshore.com
Password: Key-in the “Email Password” provi Read more >>

July
14

MORE SETTINGS - ADVANCED TAB

Posted by Super Admin - NA - on July/14/2016
Incoming Port No: 110
Use SSL for incoming: DISABLE/ OFF/UNTICK
Outgoing Port Number (Singapore): 25
Alternate Outgoing Port No: 587 (for Malaysia/ China/Australia/Thailand/Indonesia/CZECH Republic, Europe/Hong Kong);
Use SSL for outgoing Read more >>

July
14

OPTIONAL SETUP

Posted by Super Admin - NA - on July/14/2016
For email accounts with very limited space, the following options should be considered.
Leave copy of messages on Server: TICKED
Remove Messages from Server: TICKED and choose your aging period
(recommended 7 days depending on your daily r Read more >>

July
14

SMARTERMAIL WEBMAIL ACCESS

Posted by Super Admin - NA - on July/14/2016
To access your WEBMAIL leftover or latest incoming emails anytime, please browse to http://pop.norfinoffshore.com or http://103.5.151.195 and just key in your email address and password, and then click on the “login” button. We recommends using t Read more >>

July
14

EMAIL PASSWORD

Posted by Super Admin - NA - on July/14/2016
The SMARTERMAIL Email Server is designed to control stricter and stronger email password policies as to minimize mailbox password being guessed too easily and being used by spambot for any non-legitimate spamming act. As such, the given password were Read more >>

July
14

IMPORTANT NOTES

Posted by Super Admin - NA - on July/14/2016
If you noticed that you are getting quite a number of bounced back messages (which is Not Spam emails) from servers that you never sent an email to, and you knew that you did not send those emails or enabled the auto-responders of the mailbox itself, Read more >>

July
18

OTHERS

Posted by Super Admin - NA - on July/18/2016
This is not so important, however, if you required iMAP setups (instead of the POP3) in your Emailing Software/ Mobile phones or Tablets/ Phablets, please write to us anytime at support@rapidcloud.sg to request for the steps and also includes the det Read more >>